ATLAS PHYSIO
FEES AND CHARGES

Existing Contracts and Arrangements of Care​

​Atlas Physio will honour existing contracts of care and care arrangements with patients, organisations and independent providers where those agreements exist, where they state a price at time of that agreement, when the date of that agreement pre-dates the schedule of fees and corresponding effective date as published on this website, and when the course of care or service being undertaken concords with or is otherwise aligned to the scope of management or consultation described in that contract.

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Payment is required on the day of treatment unless otherwise arranged. Cash, EFTPOS and Credit Cards (Mastercard, Visa) accepted. No fee is charged for credit card use. AMEX cards are unable to be used. Private health insurance claims are processed on the spot using HICAPS if able. In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs, and the cost of retention of that debt collection agency and/or law firm.

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For patients presenting to the clinic with funding or other entitlement, such as Medicare, TAC, WorkSafe, NDIS, DVA, Employer-funded, or Victims of Crime, invoices for services conducted will be raised and sent to the accounts department or relevant fund at the end of the month in which the session was conducted. Please take note of this, as WorkSafe insurance providers and the TAC use invoices to confirm patient attendance at appointments.

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Reporting Charges

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During the course of your appointment, and as part of undertaking treatment under some subsidised funding models such as the NDIS, TAC, and Worksafe, Atlas Physio may be required to generate reports of your clinical progress, treatment plan, and undertake specific assessments. Additionally, communication with employers as well as other professionals and stakeholders may require the production of additional documentation.

While Atlas Physio will endeavour to absorb the cost of any documentation produced during the course of your care, there may be some cost associated with the writing of documents and reports. Your clinician will appraise you of any additional costs associated with writing and reviewing documentation.

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Communication Charges

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During the course of your treatment with Atlas Physio, direct communication with your clinician and the clinic generally may incur fees and charges depending on the nature of those communications. Communications undertaken over phone, email, or other means may incur a cost depending on the nature of those communications and the time taken to address queries or changes that arise over the course of the interaction.

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While Atlas Physio will endeavour to absorb the cost of any communications undertaken during the course of your care, there may be some cost associated with the these discussions. Your clinician will appraise you of any additional costs associated with this.

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Consulting Charges

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During the course of your treatment with Atlas Physio, consultation and review with outside parties and stakeholders may be necessary. This commonly occurs when receiving treatment as part of a subsidised model, such as under insurance, as part of worker's compensation, or under specific funding or entitlement. This consultation and review process can take the form of presentation at deposition, the generation of specific treatment reports in response to requests made by insurance companies, the provision and review of medical notes, as well as communication with or reporting for law firms and other legal stakeholders. 

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Where the register of fees for such consulting is specified by the organisation with whom that consultation is being undertaken, such as workplace insurance, transport insurance, or the NDIS, the consultation fee will be in line with what is suggested by those organisations. Where the register of fees is not specified by any organisation, Atlas Physio will discuss this with you and any relevant parties as needed.​

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